Employee Satisfaction

      Source: Empxtrack (2016)   A high level of employee performance leads to the organization’s productivity which in turn leads to success. Productivity through effectiveness and efficiency has always been paramount importance for any organization to achieve various organizational goals. A dedicated, satisfied, motivated and hardworking employee is undeniably an important asset any company could have. Besides, an employee’s job satisfaction is very critical in terms of overall performance. On the other hand, unsatisfied workers tend to hinder the company’s process and productivity due to low morale and dissatisfaction level.   As per the several studies, followings are considered as the basic job satisfying dimensions. 1.     Pay 2.     Promotion 3.     Supervision 4.     Fringe Benefits 5.     Contingent Rewards 6.     Operating Conditions 7. ...

  Source: Superstat Launches In2Technology Institute (2020)   Employee satisfaction is essential to the success of any business. A high rate of employee contentedness is directly related to a lower turnover rate. Thus keeping employee satisfied with their careers should be a major priority for every employee. There are numerous reasons why employees can become discouraged with their job. Positive attitude towards job are equivalent to the job satisfaction whereas negative attitude towards job has been defined variously from time to time.   Factors Leading to Dissatisfaction 1.     Poor Pay 2.     Poor Compensation 3.     Poor Work Conditions 4.     Lack of Promotions 5.     Poor Benefit Offering 6.     Lack of Job Security   Factors Leading to Satisfaction 1.     Good Leadership Practice 2.     Good Manager Relationshi...

                                                                                                    Source: Ingino D. (2018) Organizational Performance Organizational performance involves analyzing an organization’s performance against its objectives and goals. In other words, organizational performance comprises real result or outputs compared with intended outputs. The analysis focuses on three main outcomes. 1.     Shareholder Value Performance 2.     Financial Pe...

    Source: Herald M 1.     Internal Customer Satisfaction Who are your internal customers of the organization? You may find them around you easily. Co-workers, Colleagues and whoever come to you in your da-to-day activities, are your internal customers within the organization. Satisfying them is also very important for the organization. These people often don’t have a choice with whom they work. Therefore, you need to put as much effort to please internal customers as you do external ones. If not whole organization suffers. If you focus on improving internal customer satisfaction, you will create a more productive and engaged workforce happily customer-centric.   2. External Customer Satisfaction   An External Customer is a person who is not directly connected to your organization other than by purchasing your product or service. This customer could be one-time purchaser or a person who have you worked with long-term and to whom yo...